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About

I am a developer who specializes in E-Learning, web design, and project management.

Employment History

Lead Content Designer – C3 Systems
December 27, 2011 – Present

  • Utilize adult learning theory, including Bloom’s Taxonomy, and relevant models of instructional design (ADDIE, Successive Approximation Model) to develop and oversee the creation and lifecycle of training content and curriculums for a wide range of topics, both technical and non-technical in nature
  • Advise content managers in the planning, development, presentation, and evaluation of complex training programs to determine the best method of delivery including: synchronous learning, asynchronous learning, and blended learning approaches
  • Conduct needs assessments and perform reviews of existing training materials in order to develop or enhance training content
  • Monitor the lifecycle of training content to ensure all content is functional and meets all current requirements
  • Create storyboards, visual specifications, and design standards for training material
  • Identify software and hardware requirements to best meet project goals
  • Conduct meetings and training sessions via web conferences utilizing Adobe Connect, GoToMeeting, and WebEx conferencing tools
  • Assist in ensuring the project team is staffed appropriately according to changes or modifications to the project scope; develop job requirements and conduct interviews for prospective candidates
  • Prepare project reports and assist in the development of project schedules, budgets, operating procedures, and deliverable dates
  • Design, produce, and implement graphics, user interface templates, and other media elements for courses, web pages, documents, etc.
  • Provide customer service and issue resolution for Learning Management System (LMS) and Web Based Training (WBT) related queries
  • Develop training content for the U.S. Department of Housing and Urban Development (HUD) utilizing Adobe Flash, Captivate, Photoshop, Illustrator, Dreamweaver and various audiovisual software applications
    • Program custom SCORM and AICC compliant courseware and exams utilizing ActionScript 3.0, XML, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
    • Develop 508 compliant interactive courses, exams, games, simulations, and tutorials
    • Assist in the facilitation of classroom training sessions for HUD inspectors
    • Create design documents, student materials, presentation slides, instructor guides, etc.
  • Implement and administer a Moodle LMS for the HUD Physical Assessment Sub System (PASS) training program
    • Develop curriculums and reports to present training materials and gauge training effectiveness
    • Serve as a main point of contact for HUD queries and LMS support requests
    • Troubleshoot LMS errors and provide resolutions with a 100% satisfaction rate
  • Provide support for the HUD Reverse Auction Program (RAP)
    • Conduct training sessions for new inspectors on the use of the auction system
    • Ensure auctions are properly created within the system and that invitations are sent to all HUD approved contractors
    • Monitor the auction process and provide training, support and customer service for all inquiries related to the RAP system

Multimedia Production Specialist – GP Strategies Corporation
March 10, 2006 – December 23, 2011

  • Developed SCORM and AICC compliant eLearning courses using Adobe Flash, Captivate, Articulate Studio, and various audiovisual applications
  • Integrated HTML, JavaScript, Flash, XML and CSS into software and web applications and for CD/DVD distribution
  • Served as an administrator for the Xyleme Learning Content Management System (LCMS) including tasks such as: created user accounts, developed interfaces, assigned project access, designed XML schemas etc.
  • Wrote and proofread training materials such as online courses and exams, job aides and user manuals in conjunction with Subject Matter Experts (SMEs)
  • Created and implemented instructional guidelines and design specifications for the development of WBT content
  • Beta tested content on the Oracle iLearning LMS, Blackboard LMS, and Plateau (SuccessFactors) LMS for functionality and correctness
  • Maintained spreadsheets, SharePoint sites, and online databases to track project-related data and workflow
  • Conducted web conferences utilizing WebEx and Microsoft Lync to provide training in the use of software and web applications
  • Utilized a variety of issue tracking systems including: Numara FootPrints, IssueTrak, and JIRA to log, respond to and resolve bugs related to eLearning and LMS applications
2017